Credit Card Payment Processing
CARDNEX was formed to provide Hispanic and Latino owned retail and service businesses unparalleled payment processing value. Designed around the basic concept of offering exceptional customer service coupled with the lowest processing and transaction pricing in the industry, the CARDNEX payment processing platform is truly transformative.
CardNex is a proud sponsor of the USHCC. Come visit us at the national conference.
Free Credit Card Terminals
Get free credit card terminals for your business, eliminating upfront costs
Zero Cost Processing
No Fees To You. Keep 100% of the purchase price!
Zero Reserves
With Zero Reserves, you get immediate access to your full revenue without any withheld funds
Zero Cost
Merchant Processing Services
With Zero Fee and Zero Cost Credit Card Merchant Services, your business can accept credit card payments without being burdened by processing fees, allowing you to keep 100% of your hard-earned revenue. This means more profits and more money to reinvest in growing your business. By eliminating transaction fees, you offer your customers the convenience of paying with credit cards without increasing your overhead. It’s a win-win solution that boosts both customer satisfaction and your bottom line.
No Long Term Contract
Enjoy the freedom and flexibility to scale your services as your business grows—no long-term contracts mean you’re never locked in, so you can adapt to changing needs without penalties.
Free Terminals
Get free credit card terminals for your business, eliminating upfront costs and giving you immediate access to secure, reliable payment processing—so you can start accepting cards without the financial burden.
Compliance Services
There is no cost for our compliance services. These are required and are often difficult to perform. We take care of all of this for you!
24/7/365 Customer Service
With 24/7/365 customer service, you have peace of mind knowing that support is always available—any time, day or night—so your business never faces downtime or delays in resolving issues.
Zero Cost Payment Processing
With Zero Cost Payment Processing, your business saves money by eliminating credit card processing fees, allowing you to keep 100% of your sales revenue without passing costs to your bottom line.
Zero Reserves
With Zero Reserves, you get immediate access to your full revenue without any withheld funds, ensuring steady cash flow to support your business operations and growth.
What We Offer
Our merchant services are designed to empower businesses, especially within the Hispanic and Latino communities, by offering cost-effective and reliable payment solutions. With support in Spanish and a deep commitment to serving Latino businesses throughout the United States, we make it easy to grow your business with flexible, transparent payment solutions that work for you.
Merchant
Frequently Asked Questions, Answered
What is the term of the TRUECard Merchant Services Contract and what penalties does the Merchant incur if they want to end the relationship with TRUECard prior to the end of the term?
TRUECard does not ask the Merchant to enter into any contract to access the TRUECard merchant processing platform… the Merchant may cancel its relationship with TRUECard at any time for any reason. TRUECard maintains a 96.2% customer retention rate by providing exceptional value.
My business has 10 credit card processing terminals that we recently paid off following a 2 year lease. Can I continue to use these terminals with TRUECard and if not, what is the cost of the TRUECard terminals?
Many merchant processing companies lock their card processing terminals so that they will not work with other processing platforms. It really does not matter though… TRUECard processing terminals are supplied at no cost to the Merchant.
If my business experiences a problem with the TRUECard hardware or the processing platform, what type of customer/technical support is offered by TRUECard?
TRUECard assigns a Service Concierge to each of our Merchant customers, supported by a team of technicians and available 24/7/365 to assist with any hardware or processing issues that might arise. Our highly skilled team of Service Concierges are based in the USA and are committed to continually exceeding our Merchant Customers’ support expectations.
I have been told that TRUECard offers Merchants card processing services at no cost. How is that possible and, what is the catch?
TRUECard developed a fully compliant surcharge/discount platform following the Federal Court Order in the “IN RE PAYMENT CARD INTERCHANGE FEE AND MERCHANT DISCOUNT ANTITRUST LITIGATION”. The Order permits Merchants to pass credit card processing fees on to consumers if the Merchant implements a compliant platform for processing, thereby reducing the Merchant processing fees to zero. TRUECard’s platform is fully compliant and has been in service for approximately 3 years. TRUECard receives a modest compliance fee from each transaction that is included in the surcharge/discount fee paid by the consumer. No Catch…No Cost to the Merchant…Means No Cost to the Merchant.
My business currently is required to maintain a reserve of $20,000 that has not been reduced at all in the past 2 years. What reserve - holdback requirements does the TRUECard platform have?
My business has been with the same merchant processor for the past 3 years and it still often takes 3-5 days for credit card sales transactions to post in our bank account. We have a mid-sized business and cash flow is important to us, how frequently does TRUECard settle and deposit credit card sales proceeds for its Merchants?
We heard about “Zero Cost Processing” and have considered trying it in our business, but are worried about upsetting customers. What has customer response been to the surcharge/discount program and, can the system be bypassed if a customer complains?
Customer responses to surcharges/discounts have generally been neutral …Local, State, Federal agencies, schools, and charitable organizations implemented surcharge programs for payments remitted via credit card several years ago. As a result, such programs are viewed as the norm today. Customer complaints are not common, but if a complaint does occur, the TRUECard platform can be easily modified to bypass the surcharge/discount feature.
What is the difference between Merchant processing fees and Merchant transaction fees and, will my business be charged a Merchant transaction fee even though the TRUECard processing platform offers zero cost processing?
What is the TRUECard Challenge and is there a cost associated with it?
We’re Different
The Cardnex Challenge
CARDNEX is the only payment processing company that encourages merchants to compare its pricing and service levels directly with those of its competitors in the CARDNEX CHALLENGETM. Merchants can activate the CARDNEX payment processing platform and operate it for 30 days without cancelling their current payment processing provider. If, after 30 days, the Merchant is not convinced that CARDNEX offers superior customer service and lower pricing, the Merchant can simply switch back to using its current payment processor for 100% of its card payment transactions.
Bilingual Support
We support the Hispanic and Latino communities in the Kansas City metro area, as well as the entire US. Reach out today to get started.
Best Service and Support
When your business depends on taking credit cards, you need to have a partner that supports you 24/7/365. We are here to help with any issues anytime you need us.
Contact Us
(877) 312-3370
10777 Barkley Street, Overland Park, KS 66211
Monday-Friday: 8am – 5pm
Get Started
Begin your application today and transform your business with the latest technology and the best support for your business.